The rooms were clean and nice, the all inclusive means all inclusive so I spent very little money, tip was mainly what I spent. The download code is valid for 30 calendar days from the date of purchase. Ingredients, flavors and textures invite you to live a story told by the best Culinary Group in Mexico, which will delight your senses through brilliant recipes at the hands of true flavor artists. We had zero issues with arrival. Xcaret: DO NOT MISS THIS PARK!! Australian Dollar (AUD): Visa, Mastercard, American Express, Diners, Discover, JCB and Paypal. Dear MexDreamer,First at all, we would like to thank you to choose Hotel Xcaret Mxico as your Home to enjoy your vacations. There is not an exclusive activity for young children, but they can do them all, if they observe the requirements for each activity, and must be accompanied by an adult all the time. Xcaret is 37 miles (60 km) south of Cancun, 4 miles (6 km) south of Playa del Carmen, 20 miles (30 km) north of Akumal and 34 miles (55 km) north of Tulum. She answered immediately and assisted with even my most insignificant requests. Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Access to Xplor Park is limited to children under 5 years. DoubleTree by Hilton Hotel Boston - Bedford Glen. 1.- Enter your download code. ( NO KIDS ). Exact pick-up time will be confirmed when making your purchase. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. Two circuits of 3.1 miles of jungle and caves driving an Amphibious Vehicle. How do you remove the watermark from the photos? Can I change my admission to Xplor for another park or tour of Grupo Xcaret? Prices and availability subject to change. Remember you can purchase water shoes at our shops in Xplor. The photos of you and all your companions in a single package for you to fully enjoy your visit. This activity begins at the marina located at La Casa de la playa hotel; and is offered to all guests from the hotels of Grupo Xcaret. 2003-2023 Lexyl Travel Technologies, LLC. But. Children from 5 to 11 pay half the price. Traveling on business? Dear Valerie149,First and foremost, we would like to thank you for taking the time to share a detailed feedback from your experience at Hotel Xcaret Mexico. My package also expires in a few days. The hotel was excellent, the excursions were wonderful, the buffet was amazing, if I have one complaint it is that the pools close to early. Monday to Friday from 7:00 a.m. at 12:00 a.m. Saturdays and Sundays from 7:00 a.m. at 10:00 p.m. Quintana Roo local time. We offer you multiple payment options to pay for your reservation. The photographs you purchased while being a guest at Xcaret Hotels contain a water mark from each park for you to select the experience you wish to download. The park is set up with picture stations. 2.- A list of the albums that are included in your package will be displayed. He was knowledgeable about the resort, the general area, and was very happy to make conversation. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For more information, please consult our list of products and services found in the price list section of our website. Kukulcn Blvd, Km 1.5, Cancun Hotel Zone. Yes the resort is beautiful and access to the parks is great. Unlimited Xcaret Experience | Paradise for nature lovers | Barcelo.com What is the distance between one activity spot and the other? Yes, you can change your visit to another date within one year from the date of purchase of the ticket. Restrictions apply. Their eco-integrating design and premium amenities make them unique. The staff treats you like royalty. Dont Buy the Photo Package!!! - Review of Hotel Xcaret Mexico, Playa Remember that pictures are saved in our database for 30 days after your visit. However, with an advance purchase of at least seven days in this website or by calling our Customer Service, you get 10% discount on the cost of the regular price and 15% off purchasing 21 days or more in advance. Can I submit job credentials and/or payroll to enter as a Quintana Roo resident? Departure and arrival points of all activities can be found in the center of the park, therefore distances between activity spots are very short. Where is the photo that I downloaded located? The amphibious vehicles are limited to two adults and two children. Stalactite River of 430 yards to swim inside ancient caves. All rights reserved. If I am a foreigner, what can I submit besides FM2 or FM3 to validate that I am a Quintana Roo resident? Very Good 4.0 /5 Review Score More Details. Are the downloaded files of high quality? Your previous content has been restored. Photo Pass FAQS | Xcaret Park Official Site Yes. Pasted as rich text. Service at every restaurant was never short of perfection. Promotion valid only on websites and Customer Service Centers. . *MSI only with participating cards (banks) issued in Mexico. Chilean Peso (CRC): Visa, Mastercard, Diners and JCB. And we are going back again. Face the only whitewater rapids in Cancun, cross a circuit of ropes hanging in the air, drive a Monster Truck, board a jet boat, ride a kayak and fly in a zip-line. Casa de la Paz The greatest books ever written are in our library. Dear marissaramirez,Thank you for your five-star review. What should I do? Presentation of a valid ID card at our counters is mandatory. We can provide it to you if you have your purchase receipt. Display as a link instead, Learn all the information in our Privacy Notice. And the hotel provides the transportation there and back.We highly recommend anyone to go and experience this wonderful place. Schedule: Monday to Sunday from 8:30 a.m. to 10:00 p.m. Children: 25% discount from 5 to 11 years old on the adult price. We were swimming in an area by one of the restaurants (Las Cuevas I think?) If you visited our Xcaret Hotels: fotohoteles@xcaret.com Thank you for contacting the Photo Department at Experience Xcaret. Changes are not permitted on the day of your visit. The chefs of our Gastronomic Group are leaders in the culinary scene of our country and inspiration abroad. de C.V. We use own and third-party cookies to improve your experience on our website. You need to confirm your age by showing a valid ID card. At what time can I call customer service? We dont have teachers or students discounts. View Hotel 1,774 reviews 0.3 miles from Hotel Xcaret Mexico Free Wifi Free parking Visit hotel website All Inclusive 2022 Occidental at Xcaret Destination View Hotel 22,576 reviews 0.4 miles from Hotel Xcaret Mexico Free parking Pool All Inclusive 2022 Palmaia - The House of AiA View Hotel 819 reviews 1.3 miles from Hotel Xcaret Mexico Free Wifi They moved my parents to a higher up, larger room, free of charge, after we realized that they had been placed in a lower and smaller room due to an error in the booking. If I dont have one, will I be allowed to drive amphibious vehicles? To purchase the photos of your dolphin swim experience, contactwww.delphinusworld.comor to the Customer Service phone numbers (998) 206 3304, 800 DELFIN (800 335 3461) from Mexico or toll-free from the USA and Canada at 1 888 523 2230. Hotel Xcaret Arte is an Adults Only hotel that pays homage to Mexico's best artists, where you can experience art from its beginnings, through workshops, exhibitions, happenings and special events. The Parks space is limited and priority is given to all of those who wouldnt have yet participated. For more information about the Experience Photo Pass, contact, Hotel Xcaret Mexico: The Experience Photo Pass, The Experience Photo Pass is just one of the many perks offered at Hotel Xcaret Mexico --. How long are the underground rivers (Rafts, Underground Expedition and Stalactite River Swim)? 3.- Select the album you want to see and the photos will be displayed on the screen, download by clicking on the icon, or click on the icon to download the entire album. For further support information contact our photograph department at foto@xcaret.com. Terms of use: For prices provided on this page, you need to purchase before visiting the park(s) or tour(s). Privacy Terms. Valet parking, a 24-hour business center, and a coffee shop are also offered. All Doubletree Hotels in Middleton, MA - Doubletree - HotelPlanner.com Do I need a driving license? In case of amphibious vehicles, they can participate, but only an adult with driving license is allowed to drive. The transportation that will pick you up at your hotel may have the logo of any of our Parks: Xcaret, Xel-H or Xplor or the company logo Grupo Xcaret. Am I obliged to participate in all activities or is it possible to choose some of them? Mexico's Majestic Paradise has more than 50 natural and cultural attractions to make your day unforgettable: shows, underwater rivers and much more. The staff in the restaurants and working around the pools I had no problems with; they were fantastic. Your best memories of Xcaret Have a wonderful day visiting the Xcaret parks and spend moments full of fun. No, our Park tickets are not exchangeable for other products. Where can children or elderly people stay, while the family engages in activities in Xplor and Xplor Fuego? !My family and I stayed at this hotel for 6 nights. I would be interested in learning more about your vacation with us, please do not hesitate to contact us through this media.We hope you can give us the opportunity to regain your trust in a near future. you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay. Youll bring back home a terrific souvenir of your visit. If you visited our Xcaret Hotels: fotohoteles@xcaret.com Does Xplor offer activities for children older than five years old? This luxury hotel features a casino, a full-service spa, and a nightclub. He was charming, professional, knowledgeable of the menu, and seemed genuinely happy to be celebrating with us. Xcaret: photo pass worth it? - Playa del Carmen Forum The photo stations are usually distinguished by colorful exteriors surrounding the photo pass camera and when guests simply scan their bracelet at these stations, a photograph is taken -- which can be later be viewed at that particular theme park or at the resort. The recent inclusion is Veleo by Xcaret Xailing, a catamaran tour that will take you to discover the beauty of the Mexican Caribbean on the high seas. We strive to communicate our brand through thoughtful and warm service, ensuring our guests take only the greatest experiences with them. I went to the park and couldnt buy them. Within Mexico. Once you choose to remove the water mark you wont be able to change the experience, youll be choosing only from the photographs included on the purchased package. Traveling on business? How many times can I download my photos with my download code? Thank you for contacting the Photo Department at Experience Xcaret. In case of amphibious, they can participate, but only an adult with driving license is allowed to drive. All activities are optional and, at your arrival, youll be given the chance to select those which you want to do and those you dont. We invite you to join our program of using biodegradable and chemical-free products! Hotel Xcaret Mxico. All journeys take 45 minutes. Promotion valid only on websites and Customer Service Centers. If it's raining on the day of your visit and you decide to make a change of date, your voucher is valid for one year guarantee against bad weather valid only 24 hours in advance. Do I have to reserve for a specific date? Everything about the hotel was excellent. Above and beyond customer service! Chetumal-Puerto Juarez Highway KM, Km. ", A verified traveler stayed at Club Quarters Hotel Faneuil Hall, Boston, "The rooms were clean and very beautiful modern chic. How does the discounts purchasing in advance apply? Our search will also list discounted Middleton, MA lodging that have a comparable rating of a Doubletree Hotels. We spent two afternoons in the lagoon, and even swam through several caves to find the resident flock of flamingoes. Get excited with the only unlimited nighttime adventure, where you will fly in zip-lines, drive amphibious vehicles through caves, hammock splashing, among other activities. Copyright 2016 Experiencias Xcaret Parque, S.A.P.I. Review collected in partnership with this hotel. Old Navy - Paseo del Carmen Shopping Mall. Hotel Xcaret Arte is located in front of the Caribbean Sea, next to Hotel Xcaret Mxico.-15 minutes away from Playa del Carmen-45 minutes away from Cancun International Airport-45 minutes away from Tulum Address: Carretera Chetumal - Puerto Jurez, Kilmetro 282, Solidaridad, 77710 Playa del Carmen, Quintana Roo La Casa de la Playa. To replenish energy, a delicious picnic will be waiting for you. At what speed does the zip-line travel and how long does a single journey last? Are there any special prices for children? If you purchased online you have access to the special ticket booth. Play it safe and take your own photos with I would have.More. If it doesn't, for their own safety, they won't be able to do the activity. For us, guest satisfaction is a top priority, therefore we regret to hear we were unable to achieve your complete satisfaction.I would really like to further discuss the details from your vacation to do a proper follow up on your concerns. This option is valid only in Mexico. Take advantage of the 6 conference rooms, 24-hour business center, and valet parking. more. de C.V. Xplor park is the most amazing park that will take you to enjoy adventures across the maya jungle on amphibious vehicles, swim and float in underground rivers and flying the sky on zip-lines. My suite overlooked the casa Viento infinity pool farthest from the lobby. The use of the Photo . Yes, the purchase confirmation can be presented with any of these devices. Each photo downloaded is a JPG file, and the videos are MP4. If you have an account, sign in now to post with your account. The photo package includes service for the parks and tours chosen by the client at the moment of purchase, considering the number of visitors and the number of parks on its selection. It is important to bear in mind that most of our activities need constant physical efforts. Advanced purchase discounts may vary depending on booking date and dates of stay. Xplor Park opens from Monday to Saturday, from 9:00 a.m. to 5:00 p.m. I'm allergic to gluten, is there anything I can eat at the restaurants? I can see them but they all say sample on the and not able to download. Enjoy a meal in one of the 2 coffee shops/cafes and perks like free WiFi. No problem! Sorry, we dont have them on rent, neither wheelchairs nor strollers. We had a fantastic lunch and swam in both the pools and river. - Packages and Xperience Passports cannot be cancelled and will not be refunded - Cancellations will be reimbursed based on the payment method. I was just a bit disappointed with the management/check-in. Subject to availability. 800 006 FOTO (3686) Cabins, apartments, houseboats! Your vacation will be memorable while enjoying the best parks in Cancun and Riviera Maya. Yes. We are experts in creating unconventional experiences making your event extraordinary. How can I get them? I mentioned in the fans of Hotel Xcaret Facebook community that one employee impacted my vacation tremendously and I dont know his name. (edited), Edited July 5, 2018 by MarieSamSanchezPhoto. Xcaret Admission | Riviera Maya Excursions | Cancun Tours Book today and enjoy all the All-Fun Inclusive benefits that are part of the experience of living Mexican art. If I book for a specific date, can I change it afterwards? If I do not have credit or debit how can I make my reservation? Enjoy truly special moments of fun and relaxation with the . If you are in a hotel far from the Park, in Cancun or Tulum, you will be arriving at approximately in 1:30 or 2 hours. Yes, you can contact the photography customer service center What types of files are the photos that are downloaded? you must have at hand your bracelets, the number of your helmet, the room number and the date of your visit or stay A 900 suites hotel, with Five Diamond Certification given by the American Automobile Association (AAA). Documenting your adventures and experiences during a vacation can sometimes be challenging, especially when you want to get a photo with everyone in it -- inevitably, there's always that one person who's taking all the pictures but missing from the shots because he/she is too busy behind the camera. Paid for in US $ we received the hotel photos only. Xcaret Park, one of the attractions in Cancun, Playa del Carmen and Riviera Maya you must experience. per night. ~11.96 miles northwest of Middleton center, ~35.43 miles southwest of Middleton center, ~39.06 miles southwest of Middleton center, Doubletree by Hilton Boston North Shore - Danvers, Doubletree Boston Andover Hotel in Andover, DoubleTree by Hilton Hotel Boston - Bedford Glen, Doubletree by Hilton Boston Logan Airport Chelsea. Thank you once again for your glowing review and we do hope to have the pleasure of welcoming you back to to Hotel Xcaret Mxico.Our colleagues really do take the greatest pride in ensuring each and every guest is made to feel special, and to deliver memorable levels of personalized service; it is always so pleasing to hear we have got this correct, and helped to create such a memorable experience during your stay.We look forward to welcoming you back to Hotel Xcaret Mxico on many more occasions.Sincerely yoursJorge DucoingHotel DirectorHotel Xcaret Mexico. Yes we offer special discount for persons with disabilities, is only valid at the Park's ticket booths. The minimum age to enter is of 5 years old. Is the discount for Quintana Roo residents valid throughout the year? The minimum age allowed in Xplor Fuego is five years old. In all ours Parks you will get pictures with the best angles at each of the attractions, plus the Fantastic Scenarios. These are both highly recommended. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. We advise you to wear long shorts, t-shirts, swim suits and water shoes that can be attached to your ankles so as to avoid losing them. What happens if there is an error and I have a duplicated charge? We offer you multiple payment options to pay for your reservation. The Ultimate Guide to the Xcaret Parks in Riviera Maya Mexico (2023) Zipcode 77500. HOTEL XCARET ARTE.

  • Species conservation and freeing program
  • Species reproduction program
  • School project and environmental education program
  • Efficient use of resources and responsible management of residues. Hotel Xcaret Arte is a homage to the best Mexican artist. Plus having free shuttles to all the parks was a major win that my whole family took advantage of. Where is the photo that I downloaded located? Can I enter with food or drinks to Xplor? BUY THE PHOTO PASS! For special food requirements you may notify Customer Service at customerservice@xcaret.com or ask our hosts at the entrance of the park, they will be happy to support you. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. We kind of had two check-ins, as we got there a bit early before our room was ready. This was my second visit to Hotel Xcaret and it was no less breathtaking than the first time. 63 suites overlooking the Caribbean will pamper you with both home comforts and the luxury of a boutique hotel. Free self parking is free for guests, and you can enjoy a meal in one of the 15 restaurants. Operating hours: Saturday to Sunday from 09:00 to 15:00 Hours. If you visited our Xcaret Hotels: fotohoteles@xcaret.com You can also send an email to cotizaciones@xcaret.com indicating the number of adults and children, date of visit and product you wish to purchase. For more information about the Experience Photo Pass, contact hxmfoto@experienciasxcaret.com.mx Simply click on foto@xcaret.com and choose one of the options to search your photos. Monday to Sunday from 8:30 a.m. to 10:00 p.m. *This park does not require a reservation. We certainly appreciate receiving your comments that the service afforded to you during your stay was the best you have ever experienced in Mxico! This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Horario de atencin: Sbado y Domingo de 09:00 a 15:00 Horas. The waiters/waitresses were always so nice. Should you decide to come back to this destination, please do not hesitate to contact us through this media, as we will be delighted to arrange every detail of your stay with us, to ensure you take the best of Mexico with you.Sincerely,Jorge DucoingHotel DirectorHotel Xcaret Mexico. Our agents will help you with the pickup information or any other doubt you may have. No, all the activities are included in your admission. A 2-park package to enjoy the most authentic side of Mexico at Xcaret. 800 yards of a cavernous adventure through flooded caverns, jungle paths and aquatic slides. The ALL FUN PASS Is definitely worth it if you visit multiple parks a day, but it can be exhausting which lends to the high cost but I belive the true value would be if you were a family of 4, 2 adults and 2 children. We had an opportunity to eat a meal at every restaurant at the resort with the exception of (Las Cuevas was closed) HA and Fuego. In our venues, life merges with art. Xplor Fuego opens Monday to Saturday from 5:30 to 11:00 p.m. Subject to change due to official regulations. They just really need to get their act together with the photo package because it made the whole trip fall short and made my whole family distrustfu of the hotel. It is located right next to Xcaret Park, found on the Federal Highway 307, km 282, only 56 km away from Cancuns International Airport and 6 km away from Playa del Carmen and about 55 km north of Tulum. Can somebody on a wheelchair access the Park? Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Contact us at: In Mexico 800 006 FOTO (3686) / From abroad (01152) 55 4163 7327 or write to foto@xcaret.com. Nature will embrace you as you rest in one of our 900 suites designed to offer a view of paradise from any point in the room. Within Mexico. Adal at the casa Viento bar was not only a fantastic bar tender, (his drinks were the best I had all week,) but he was a delight to speak with. Due to the nature of the product we offer, you always have the possibility to view the photos. On a PC right-click on the file and select the option to extract. All your photos at the best price! MarieSamSanchezPhoto By continuing to browse the site, you agree to the use of cookies. Months without interest, only with major participating bank cards issued in Mexico. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Outside Mexico. For more information, please consult our list of products and services found in the Price list section of our website. Depending on the operation, transfer could be in a van or luxury bus. Operating hours: Monday to Friday from 09:00 to 19:00 Hours. 282. Xcaret Photo Pass is a great way to save your memories of an unforgettable day in the Riviera Maya. Get exclusive information in your e-mail: If you have a valid reservation, you can make your. Operating hours: Monday to Friday from 9:00 to 19:00 Hours. Indeed, a great endorsement of our commitment to provide exemplary service to each and every guest. Re: Xcaret: photo pass worth it? Remember that we will always be available to offer you in each stay, the best of Mexico included!Sincerely,Jorge DucoingHotel ManagerHotel Xcaret Mexico. Business travelers can take advantage of the business center. What happens if I forgot my download code? There is no limit to how many photos you take and you can then purchase access to download these images. Faqs - Xcaret Review tags are currently only available for English language reviews. Nestled in a natural rock and among rivers. You must present the credit card (or copy on both sides) used for payment, on the contrary you will not have access to the park and will be losing your purchase. I will absolutely return to Hotel Xcaret: for the amazing scenery, the tremendous food and drink, the gorgeous amenities, but more than anything, I will return for the experience provided by the incredible staff. A number of individuals at the resort went well above any standard of service expected to be certain our vacation was perfect and I would be remiss if I didnt recognize their efforts.First- Talia, our guest services manager did an exceptional job arranging our itinerary, honoring my daughters birthday, and making sure we had a memorable experience.Roberto at La Cantina provided unbelievable service. No problem! Enjoy delicious breakfasts and meals in El Troglodita restaurant, open from 11:00 a.m. to 5:00 p.m. I live and work in Quintana Roo and I dont have IFE. Korean Won (KRW): Visa, Mastercard, American Express, Diners, Discover and JCB. Children must present official ID (passport or birth certificate copy) at the park's ticket booths. Yun (CNY): Visa, Mastercard, American Express, Diners, Discover, JCB and AliPay. 900 suites inspired by Mexican art, exquisitely designed in a contemporary Mexican style featuring craftwork created by home-grown talent. Doubletree by Hilton Nashua : 2 Somerset Pkwy. We dont recommend the use of flip-flops or Crocs. If you do not attend the day of your visit, you can change the date within the period of one year from the purchase date, giving notice 24 hours in advance. Do you have scooters on rent inside the park? 5 Blossom Street, Boston, MA, 02114. The 10% discount applies on purchases made seven days in advance of your date of visit and the 15% discount on purchases made with 21 or more days in advance. Wyndham Boston Beacon Hill. Saturdat to Sunday from 9:00 to 15:00 Hours. Subject to availability. New activity: Underground Expedition. I really had no idea of how to use them. No, this is why we advise you to bring one with you. Also, some activities are not suitable for pregnant women, besides not recommended for people with fear of heights, recent surgeries, back pain, or if gets dizzy easily. Other services (WiFi, ATM and gift shops). Toilet paper, yes, clean towels, yes, even the mini fridge got restocked, but no refills on soap, shampoo, conditioner, etc. 50 Park Plaza at Arlington Street, Boston, MA, 02116. . Speed doesnt go higher than 19 mph. Is there any type of refund and/or cancellation. After visiting with colleagues in the spring, I knew I had to bring my family back. The experiences of each Casa will open your senses to an authentic Mexican vacation. What payment options are available to buy my ticket or tour? Remember that cancellations are managed by the terms and conditions of the cancellation policy. If you buy the 'PHOTO PASS', it applies only for the Xcaret, Xplor, Xplor Fuego, Xel-H, Xoximilco, Xenses, and Xavage parks, plus the Xenotes Tour. Can I enjoy underground river activity without knowing how to swim? You can download as many times as you need to while the code is valid. On a PC right-click on the file and select the option to extract. 5/5 would recommend again. It didnt matter if he was cleaning the pool or checking chemical levels he smiled. Col. Centro, Playa del Carmen.

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